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Terms & Conditions
Effective Date: March 12, 2026
These Terms & Conditions govern your use of the DH Distribution website and the purchase of products from DH Distribution. By accessing our website or placing an order, you agree to the terms outlined below.
Company Information
DH Distribution
525 Obispo Road
PO Box 325
El Granada, CA 94018
Email: info@dhtennis.net
Phone: (650) 563-9600
Website Use
This website is intended for lawful use only. You agree not to use the website for any purpose that violates applicable laws or regulations.
All content on this website, including text, images, logos, product descriptions, and other materials, is the property of DH Distribution or its suppliers and may not be reproduced, distributed, or used without permission.
Product Information
We make every effort to ensure that product descriptions, specifications, and pricing are accurate. However, errors may occasionally occur. DH Distribution reserves the right to correct any errors and to update product information at any time without prior notice.
Pricing and Availability
Prices and product availability are subject to change without notice. DH Distribution reserves the right to cancel or refuse any order if a product is listed at an incorrect price or becomes unavailable.
Order Acceptance
Submission of an order does not guarantee acceptance of the order. DH Distribution reserves the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase or inaccuracies in product or pricing information.
Payment Terms
Payment terms may vary depending on the customer relationship and order type. Some orders may require payment prior to shipment, while others may be invoiced with payment due according to the terms listed on the invoice.
DH Distribution reserves the right to determine payment terms and may require payment prior to shipment for certain orders or customers.
Shipping
Products may ship either from DH Distribution or directly from a manufacturer or supplier. Shipping methods, carriers, and fulfillment locations may vary depending on the product and availability.
DH Distribution reserves the right to select the shipping carrier and method used to fulfill an order. In some cases, orders may ship using a different carrier or service level than originally selected if necessary to complete delivery efficiently.
Estimated shipping times provided on the website or in communications are estimates only and are not guaranteed. Delivery timelines may vary based on product availability, manufacturer fulfillment schedules, and shipping carrier performance.
DH Distribution is not responsible for delays caused by carriers, manufacturers, or circumstances beyond our control.
Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if an order must be re-shipped due to incorrect address information.
Risk of Loss
Once an order has been shipped, the shipping carrier is responsible for delivery. If a shipment is lost or damaged in transit, please contact us promptly so we can assist in initiating a claim with the shipping carrier and work toward a resolution.
Returns and Exchanges
Please refer to our Returns & Exchanges Policy for complete information regarding product returns, exchanges, and restocking fees.
Manufacturer Warranties
Many products sold by DH Distribution are covered by manufacturer warranties. Warranty terms and service are determined by the manufacturer. Customers may contact DH Distribution for assistance with warranty inquiries.
Limitation of Liability
DH Distribution shall not be liable for any indirect, incidental, or consequential damages arising from the use of products purchased through our website or from the use of this website.
External Links
Our website may contain links to third-party websites for informational purposes. DH Distribution is not responsible for the content or practices of those websites.
Changes to These Terms
DH Distribution reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.
Contact
If you have questions regarding these Terms & Conditions, please contact us:
DH Distribution
info@dhtennis.net
(650) 563-9600